How to Use Your OLEEK Memories Book
Everything you need to know about loading videos, maintaining your device, and getting the best experience.
Loading Videos (Step-by-Step)
1Charge Your Device (First Time)
Connect the USB cable to the charging port and plug into a USB power adapter. The indicator light will show red while charging, green when complete. First charge takes 3-4 hours.
2Connect to Your Computer
Close the device cover, connect the USB cable to your computer. Wait 10–15 seconds for recognition.
- PC: Device appears in File Explorer under "This PC" as "MediaPlayer (D:)" or similar drive letter
- Mac: A drive icon labeled "MediaPlayer" appears on the desktop and in Finder
3Copy Your Video Files
Open the MediaPlayer drive. You will see these folders:
- Video — put your MP4 files here
- Music — for audio files
- Photo — for images
- LOST.DIR — system folder, leave it alone
Drag and drop your converted MP4 files into the Video folder. A 2 GB video typically takes 2–5 minutes to copy.
Pro tip: Rename files with numbers to control playback order — e.g. 01_ceremony.mp4, 02_reception.mp4.
4Safely Eject the Device
Important: Don't just unplug! Use "Safely Remove Hardware" (PC) or "Eject" (Mac) to prevent file corruption.
5Test Playback
Disconnect from computer, ensure device is charged (at least 20%), and open the cover. Your video should start playing automatically within 2-3 seconds.
Best Video Settings
Recommended Settings
- ✓ Resolution: 1080p (1920×1080)
- ✓ Format: MP4 with H.264 codec
- ✓ Frame rate: 30 fps
- ✓ Aspect ratio: 16:9
- ✓ Audio: AAC, 128 kbps
Avoid These Settings
- ✗ 4K or higher resolution (wastes storage)
- ✗ 60 fps or higher (drains battery)
- ✗ Vertical video (large black bars)
- ✗ Very old formats (WMV, AVI from 2000s)
When to Convert Your Videos
Use our free converter if your video is:
- 4K or higher resolution
- Shot at 60fps or higher
- Very large file size (over 5GB for 1 hour)
- Won't play when tested on device
Common Mistakes to Avoid
Troubleshooting
Working With Large Videos (Over 5 GB)
Professional wedding or event videos can easily exceed 5 GB. The standard Convert Video tool supports files up to 5 GB. For anything larger, use the Split & Convert tool.
How Split & Convert works
- Upload your video — any size, via our secure multipart uploader.
- Automatic segmentation — the tool reads the video duration and divides it into equal-time parts, each no larger than 4.5 GB.
- Cloud conversion — all parts are converted simultaneously on AWS using the same device-optimised settings (H.264, 1080p, 30 fps).
- Download all parts — individual download links appear for each part when ready. Copy them all onto your OLEEK device.
01_wedding_part1.mp4, 02_wedding_part2.mp4.